I recently took up some issues in respect of the 28 service and have set out below a précis of the response I recently received:
“Metro do not take the revenue risk on anything, they could if they wanted offer Gross contracts whereby they keep the revenue and pay the operator for total costs not surprisingly they don’t do that as it would mean making up any shortfall on predicted revenue themselves.
We do have an all operator ticket in West Yorkshire its called Metro Card and offers a wide range of tickets to a substantial customer base who need the flexibility of use between operators. The Own operator tickets such as our First Day and First Week are hugely popular and represent a large portion of our revenue, people buy them, they understand them, they like them. We like them too because we keep all the revenue and there isn’t the same level of waste in admin costs surveying use and distributing revenue as there is with Metro Card. While it would be legal for us to accept each others tickets, it is illegal for us to agree the price of those tickets between us.
Simple fares project is designed to make it easy to understand the bus fare. The easiest fare would be a flat fare and this is what we were aiming to do, however when we looked at it we found that a large proportion would end up paying more and so looked at other options. The three fare option we introduced was the one with the least adverse effect 7% paid more, 7% paid less, overall to us was no increase in revenue, but for the first time the ability to market our fares.
We don’t have room in the schedule for a later last journey at the moment, I think the last time we met I showed you the loadings and described how evening trade had declined particularly last journeys, that in previous times were full, had declined dramatically over the years.”