DAMAGED VIRGIN MEDIA BOXES – HOW TO REPORT ISSUES

A number of residents have been in touch recently about damaged and unsightly media boxes with graffiti on them. Once reported to the Council they then contact Virgin to ask them to carry out corrective action but there is a time delay in resolving these issues and this is causing a problem to residents who feel nothing is happening. Environmental Action have suggested that the best way of speeding up the resolution of these issues is for residents to contact Virgin Media direct as follows:

Email address for Virgin media:

cabinet.plant@virginmedia.co.uk

and phone number is 0870 888 3116

This way residents will be able to monitor the resolution of the issues they raise.