Please find below information that may be of use to you or someone you know.

“I am writing to advise you that the new shopmobility service will be opening on Friday 8th November. I am aware that it has taken some time, however I hope you will agree that this is really pleasing news. In future, there will possibly be the opportunity to enhance this service, so if you become aware of any issues then please forward these on to me so that I can feed back. 

As you will be aware, the shopmobility scheme closed suddenly in December 2018 as the then provider no longer wanted to continue running the service. Since that time, Leeds City Council has been seeking to work with another partner organisation to re-commence the scheme.  I am pleased to announce that, in partnership with the William Merritt Centre, Leeds City Council has agreed a grant for 2 years for the delivery of a mobility scooter hire scheme within the Merrion Centre, Leeds City. 

This will be known as William Merritt Centre – Shopmobility and the planned opening date is 8th November 2019, initially running Tuesday to Saturday, 10:00 to 15:30.

The scheme will have a a fleet of eight 4 wheeled scooters all with stick holders and a carrying capacity of 23.6 stones. This will  be followed by a small selection of manual wheel chairs.

As William Merritt Centre develops the service, people will be able to book on-line or over the phone and payment can be made by credit card, BACS or cash.  Annual membership fee is £10, with a session charge of £5 for members and £10 for non-members. Manual wheelchairs will be £5 per session for non-members and £3 for members.

William Merritt Centre is contacting all previous scheme members to complete their new membership form.  Any queries on membership can be directed to

I appreciate that this has meant a break in service for the people of Leeds and am sorry for the time it has taken to find a suitable solution, but I am pleased that we will be working in close partnership with the William Merritt Centre to deliver this service in future.”